By The PC Doctor / HaydockPlaystation 4 Repair / 0 Comments

PS4 Repair Haydock

The Playstation 4 (PS4) console has been around for some time now, in fact, the PS5 is now in development and may even be close to release however until then we can repair the 4 different variations of the PS4 and all the errors that they often have.

Our repair workshop in St Helens is only a few minutes from Haydock making it easy for you to drop your Playstation 4 in for repair.

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A customer from Haydock brought in their Playstation 4 because it would not take in-game disc’s, they thought their young son might have put something in the drive and damaged it.

We stripped the machine down to get the drive out and then stripped the drive to find this, the blue roller is in the middle of the drive and the white wishbone should be in between the 2 blue rollers.

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By The PC Doctor / Computer RepairLaptop RepairSt HelensWarringtonWidnes / 0 Comments

Corona Virus update

St Helens PC Doctor remains open and will continue to be for as long as we are allowed and there are no Corona Virus symptoms within our Family.

As a business, we are taking the extra steps necessary to make sure that we don’t catch or spread the virus including cleaning down all the machines that come in with Isopropyl Alcohol, Regular hand washing and the use of Hand Gel to sanitise. All counters and surfaces are also being cleaned regularly.

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St Helens PC Doctor has seen a number of computer or laptops over the last few days that have all been suffering from either failed windows update or problems related to the latest windows update pushed out by Microsoft and since removed from the update schedule.

When your machine fails during an update you are left with 1 or some of the following problems

  • Black screen at boot
  • Diagnosing your Computer message
  • Blue screen error message and re-boot.

Simply from here you can’t go any further and are left with a dilemma about how to get your machine back up and running and concern about the security of your files and personal information.

There are a number of different things that The PC Doctor can do to attempt to repair the computer including removing the failed update, using system restore to go back before the update was installed and finally a re-build.

In the first 2 options, your files and personal information are not moved however if we need to move on to a rebuild then your data is first backed up and then we reinstall windows before replacing your data so that your machine is fully operational with all of your data however you would need to re-install any programmes that you had previously installed.

If you have a Windows 10 update problem with your Laptop or Computer or indeed any other problems then please give us a call on 01744 601023 to discuss getting your machine repaired.

Microsoft shop front

Microsoft has ended its support for Windows 7, meaning that anyone still using the operating system will no longer receive technical support, software updates or security updates and fixes.

It’s one of the most popular computer operating systems around, but if you still use Windows 7, you could be leaving yourself vulnerable to dangerous cybersecurity risks.

Microsoft has ended its support for Windows 7, meaning that anyone still using the operating system will no longer receive technical support, software updates or security updates and fixes.

Microsoft explained: “After 10 years, support for Windows 7 is coming to an end on 14 January 2020.

“While you could continue to use your PC running Windows 7, without continued software and security updates, it will be at greater risk for viruses and malware.”

If you continue to use Windows 7, you could find yourself targeted by cybercriminals who will now be looking to attack vulnerabilities left in the Windows 7 operating system

By using an unsupported operating system, users expose themselves to cybersecurity risks as Microsoft will no longer resolve security flaws found on the system, provide technical support or issue software updates.

“Cybercriminals can use this to their advantage by identifying any flaws in the system and potentially accessing consumer’s data and information.”

Microsoft advises that the best way for users to stay secure is to upgrade to Windows 10.

We have some good news however in that we can upgrade your windows 7 machine to windows 10 and it will be much cheaper than replacing the machine or buying a Windows 10 licence and doing it yourself.

To discuss further please call us on 01744 601023

Windows 7 end of life

So, we know that Windows 7 will hit end of life on January 14th 2020 but how will that effect people who are still using the operating system past that date?

Windows 7 was launched in 2009 making it over 10 years old by the time Microsoft ends support and has been a much loved OS for consumers and businesses alike. Although its age, according to Netmarketshare as of June 2019, 38.06% of users still run Windows 7.

What is ‘end of life’ & why does it matter?

Many products have a life cycle, this is to allow manufacturers to remove support for older versions of their software, as they launch new versions. When January 14th arrives, you will still be able to use the outdated operating system, but Microsoft will stop providing security updates or support for it. The absence of security updates means your device(s) are more vulnerable to cyber threats. With the above figures showing just how many people are still using Windows 7, hackers will see a great opportunity here come January next year. What’s more, Microsoft will not take responsibility for any security breaches that could happen to Windows 7, after the end of life date. With this in mind you are in danger of breaching GDPR, as you are putting your data at risk.

Since 2015 Windows 7 hasn’t received any new enhancements making it already very much outdated.

Moving to Windows 10

We advise those on Windows 7 to upgrade to Windows 10 which has proved to be a far more substantial Operating System than its predecessor Windows 8 and 8.1 which is clear from the percentage of people using Windows 10 compared to 8 and 8.1.

Aside from the security improvements that Windows 10 brings, there are also several other benefits including greater performance and improved user experience.

How we can help

We can upgrade your Laptop, Desktop or all in one PC to Windows 10 for you and also offer you opportunities to upgrade your machines memory and add an SSD to get the maximum speed out of your machine at the same time. To discuss further please give us a call on 01744 601023

Technician removing hard drive from laptop

Windows 10 Repairs Warrington

Laptop or Computer with a windows 10 fault? We can repair it same day.

Windows 10 is a fantastic operating system but much like its predecessors, it suffers from a number of regular faults that need to be repaired.

The update feature of Windows 10 causes all kinds of issues, the worst being it gets stuck in a loop whereby it starts booting, fails then comes up with “diagnosing your machine” and reboots again. 9 times out of 10 this is caused by a failed update installation, the problem is now you cant access any of your data. We can sometimes recover this and log back into the machine and other times we have to back up your data and re-install Windows 10.

The Windows 10 update from Windows 7 also caused a number of problems mainly slowing machines down, it is always better to install Windows 10 afresh, once Windows 10 has been installed your machine carries a digital licence and we can reinstall Windows 10 clean and activate it without problems. Your data is not a problem, we can backup before reinstalling and then restore once the installation is complete.

Another error we see quite often is the machines hard drive performing badly or beginning to fail. This often masquerades as a boot error either seeing the spinning circle constantly or boot error messages. Either way, we can replace the hard drive and reinstall windows for you to recover your machine.

For all of your Windows 10 Repairs in Warrington, please call 01925 243249, email us or fill in our contact form.

differences between malware and viruses
Simply a Virus is one of a range of computer infections that are now covered by the over-arching term Malware. You see in the early days of computing, there were only viruses but over the years the types of infections are categorised by what they attempt to achieve. The term malware refers to any malicious software installed on a machine to cause damage, gain access to data or scare users into paying for something that they don’t necessarily need or want.

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